• We, the shopmart.ge team, promise you that:
• We care about the security and protection of your personal data;
• We will not use your data unlawfully;
• We will provide you with complete and comprehensive information regarding the processing of your personal data at any time.

How does the law protect you?

 Similar to the promise to protect the confidentiality of personal data, this data is protected by the Georgian Law on Personal Data Protection.

According to the legislation, you have the right to request information from us regarding the processing of your data. You have the right to receive the following information:

• Which data is processed about you;
• Purpose of data processing;
• Legal basis for data processing;
• How your data was collected;
• To whom your data was transferred;
• Grounds for and purpose of data transfer

You may request a copy of the information we process.
In accordance with the law, you have the right to request the rectification, updating, addition, blocking, erasure or destruction of your personal data if they are incomplete, inaccurate, not up-to-date or if their collection and processing were carried out in violation of the law. We operate in accordance with the legislation of Georgia, which may prevent us from immediately erasing your personal data. Such obligations may arise from tax legislation, consumer protection and other relevant legislation.

Shopmart.ge is obligated to provide you with this information upon your request. We are only authorized to use personal data if we have a specific contractual and/or legal basis for doing so.

areacom.ge has a legitimate basis for using your information, which implies the existence of a business-related and/or commercial purpose. It is important that even in this case, the processing of information by areacom.ge is not aimed at harming your interests.

Type of Information Collected and Its Use

We collect two types of information about our users: personally identifiable information (“Personal Information”) and non-personally identifiable information.

Personally Identifying Information .

Personally identifiable information is information that can be used to identify a specific user. When you engage in an activity through our website, we may ask you to provide certain information about yourself. Such activities include:

• Opening an account
• Ordering a product or service from us or our partners
• Submitting information and/or posting any information on a discussion page
• Participating in contests, surveys sponsored by us or our partners
• Posting a comment, sharing your opinion with us or our partners
• Requesting information about our services
• Submit an application for employment with us
• Registering for special offers presented by third parties through our website (collectively referred to as “Identification Activities”).

You are not required to participate in the identification activity. However, if you choose to participate in the identification activity, we may ask you to provide certain personal information about yourself, such as your name, email address, gender, and date of birth, as well as other additional information about you that is optional. When you order products or services, we may also ask you to provide your credit card number, expiration date, authentication code, or other information. The latter is not stored on our website, as the payment is made on the secure server of our partner bank. Therefore, we do not have access to your credit card information. Depending on the type of activity you are participating in, some information will be required and some will be optional. If you do not provide the information required for a particular activity, you will not be able to participate in that activity.

Non-personally identifiable information.

Non-personally identifiable information is information that does not identify a specific user. This type of information may include such things as the “Uniform Resource Locator” “URL” of the website you visited before you visited our website, the “URL” of the website you visit after you leave our website, the type of browser you use, and your Internet Protocol “IP” address. We and/or our authorized third-party service providers and advertisers may automatically receive this information when you use our website. This is done through electronic mechanisms such as “Cookies”, “Web Beacons”, “Pixel Tags”.

On our website, we collect information about cookies, users' navigation and behavior on the website, namely:

• IP address, device type, operating system and browser from which the website is accessed.
• We collect information about the pages opened on our website, session duration, and various session settings.
• Information about actions that occurred on our website: filling out forms, using interactive elements of the website, etc.
• The process, time and form of filling out fields on the website

Personal Information Groups

We group your personal information as follows:

What we use your personal information for:

• To communicate with you;
• To increase the intensity of website usage;
• To meet your requirements, develop new ways of collaborating, and grow our business;
• To develop and implement effective marketing activities;
• To study how customers use our products and services;
• To receive advice or recommendations regarding our products and services;
• To develop/manage our brands, products and services;
• To provide our products and services;
• To process and manage customer payments;
• For the detection, reporting and prevention of financial crime;
• To manage our and our clients' risks;
• To comply with laws and regulations relevant to us;
• To respond to complaints and find ways to resolve them;
• To conduct our business effectively and fairly, including our financial position, business capabilities, planning, communications and corporate governance;

To exercise assumed rights and obligations;

OurGoal:

• Updating data, identifying products and services that may be of interest to you, and providing this information to you;
• Product and service development;
• To effectively fulfill our legal duties and contractual obligations;
• To effectively fulfill our legal duties and contractual obligations;
• Ensuring compliance with regulations relevant to us.

From what sources do we obtain personal information?

We may obtain personal information about you from sources you provide to shopmart.ge and listed below.

We collect data from you in the following cases:

• When you contact us to obtain our products or services;
• When communication is carried out via telephone and/or email
• When you use our websites, mobile applications and web chat;
• When you send letters in both physical and electronic form.

Our legal basis:

• Your consent;
• Fulfillment of contractual obligations;
• Our legitimate interests;
• Our legal duty.
• Ensuring compliance with regulations

“Ready Records” (Cookies)

 We use cookies and monitor the behavior of users on our website to ensure that we offer the best experience while on our website and to be able to continuously improve the quality of our service.

On our website, we collect information about cookies, users' navigation and behavior on the website, namely:

IP address, device type, operating system and browser from which the website is accessed.

• We collect information about the pages opened on our website, session duration, and various session settings.
• Information about actions that occurred on our website: filling out forms, using interactive elements of the website, etc.
• The process, time and form of filling out fields on the website

We use the information we collect to:

• To generate website statistics in order to optimize processes, fields, and website design.
• To protect website users and prevent fraudulent activities.
• To prevent money laundering, terrorist financing and other criminal activities;
• To control the flow of users on the website and evaluate the effectiveness of marketing campaigns.
• The information obtained allows us to adapt the website and its components to the needs of the user.
• We also use cookies to determine how users navigate our website and to generate Google Analytics reports.

Before using the website, you have the opportunity to agree to the cookies and user behavior monitoring notice by clicking the "Accept" button. If you do not agree to the "Cookie Policy", but continue to use the website, this action will still be considered your consent to the above action.

We do not use cookies or tracking data to collect personal information. If you wish to restrict or block cookies on our website, you can do so by changing your browser settings. However, please note that some of the services we offer may not function if you block or delete cookies. 

Who do we share your personal data with?

We may need to share your personal data in cases specified by Georgian legislation, as well as with other organizations that need to provide you with the product or service you have selected or offer you certain services, provided that:

• Before sharing such information, these parties must agree to keep your data secure and confidential.

We reserve the right to provide law enforcement agencies with access to your personal data in cases strictly defined by law for the purpose of performing their official duties, including the detection, investigation, and prevention of crimes.

If you do not wish to provide personal information, it may be delayed or impossible for us to fulfill our obligations to you, including using your account or receiving relevant services.

• We may share your information in the course of a business transaction.

Your personal information may be shared as a result of a company reorganization and/or merger. In such a case, our legal successor will obtain all of the information we have, including your personally identifiable information. However, your personally identifiable information will remain subject to this Privacy Policy without any restrictions.

• We may share your information to protect you or others.

We reserve the right to disclose your personally identifiable information when required to do so by law and when we believe it is necessary to protect our rights and/or comply with any legal process, judgment, or other legal process against the Website. We also reserve the right to disclose your information for the following purposes: to enforce and enforce this Policy; to enforce and enforce our Terms and Conditions of Use or any other agreement you have with us; and to protect the rights, property, or safety of the Website, its users, or others.

Information Security

We take security very seriously and take a number of measures to protect your personally identifiable information. Your personally identifiable information is only accessible on our website if you provide your password and email address. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your personally identifiable information is stored on a secure server that is only accessible to authorized personnel and contractors. Although you enter your personal credit card information when purchasing a product on our website, we do not have access to your credit card information and do not store it. Your credit card is under the control of our partner bank.

Unfortunately, no data transmission over the Internet or wireless networks can be guaranteed to be absolutely secure. We take commercially reasonable security measures to protect data and we also try to establish connections only with organizations that take the same approach to this issue. However, we cannot guarantee the security of the Website or information transmitted from the Website and are not responsible for the actions of third parties who may obtain such information without authorization.

Third-Party Websites Privacy Policy

This Privacy Policy applies only to the use and disclosure of information that we collect from you on www.shopmart.ge. Other websites to which you may be redirected from our website have their own privacy policies and data collection practices, as well as principles for the use and disclosure of such information. If you link to such a website, we encourage you to read their privacy policies. We are not responsible for the activities of third parties.

Various information security issues

Minors under the age of 18 are prohibited from using Shopmart. We do not knowingly store or collect information from individuals under the age of 18. Protecting the personal information of minors is very important to us. Accordingly, if we learn that a user is under the age of 18, we will take appropriate measures to delete that user’s personal information from our database. By using Shopmart, you hereby confirm that you are at least 18 years of age.

Public places

We may provide areas on our website where you can publicly post information about yourself, communicate with others through forums or blogs, browse products, and submit content. This information will be available to other users and organizations and may also appear on other websites and in Internet search engines. Accordingly, this information may be accessed, collected, and used by others. For example, if you provide your email address when making a public comment about a product and/or service, you may receive unsolicited email. We cannot control who reads the information you voluntarily provide publicly on the website and how it is used. Therefore, please exercise caution when posting any of your personal information publicly on the website. As a rule, we will obtain permission from our users before we include their names alongside their comments.

„Facebook Connect“

The “areacom.ge” website enables users to log in to “Facebook Connect” so that they can connect with friends and share information with them via their Facebook wall and friends’ news feed. If you are registered on “areacom.ge” and “Facebook” and click “Facebook Connect”, both of your profiles will be connected, unless your email addresses do not match. If your email addresses do not match, we will ask you if you want to connect them. You will then enter your password to confirm that “Facebook” controls this account. If you are registered on “areacom.ge” but not on “Facebook” and click on “Facebook Connect”, you will be offered to create a “Facebook” mandate or register on “Facebook”. If you continue, you will make your information available to the “areacom.ge” website and at the same time, when using the “areacom.ge” websites, you agree to the “Facebook” terms of use.

Conversely, if you are not currently registered as a user of “areacom.ge” and click on “Facebook Connect”, you will first be asked to enter your “Facebook” credentials and then be given the opportunity to register and join “areacom.ge”. Once you register on the “areacom.ge” website and join “Facebook”, you will automatically be able to post information about your latest activities on “Facebook”. You can disable the connection to “Facebook” at any time by going to “My Profile” and clicking on “My “Facebook” Profile”.

The user should note that after completing the work on the site, there will be no automatic logout and his data will be available to third parties until the end of the session. Any responsibility in this regard will be fully borne by the user. Shopmart reserves the right to determine and change the validity period and terms of the session.

Security of your information on the website

• Third parties (applications/services): When using areacom.ge, your information about the device number, model, brand, name, operating system version, shopmart.ge application version will be transferred to applications such as: Google Analytics, Matomo.org, Facebook Pixel, Yandex Metrica and Hotjar.com. These applications are compliant with the GDPR (General Data Protection Guide).
• Retention/Deletion Policy: You may request the deletion of your data by sending a corresponding request via email. Upon receipt of the request, areacom.ge will remove your data from the list in order to cease data processing.

How long will we keep your personal information?

We will retain your personal data for the entire period of your service;

Also, for a period of up to 10 years after the end of service for the following reasons:

• To respond to questions and complaints
• To ensure that we have treated you fairly
• To maintain records in accordance with applicable regulations/rules

We may retain your personal information for up to 10 years unless we are unable to delete it for legal or regulatory reasons. If you believe that any of your personal information we hold about you is incorrect or incomplete, please contact us to raise your concerns. We will take all reasonable steps to check and rectify the inaccuracy. You have the right to object to our use of your personal information, or to request that we delete, remove or stop using it unless we have a legal basis for retaining it. Please contact us if you object to our use of your information, if you have any questions or if you would like to have your information deleted or restricted.

Changes to the Information Protection Policy

We reserve the right to change this Privacy Policy at any time. Any changes to this Privacy Policy will be promptly posted on our Privacy Policy page and in other places that we believe are appropriate to keep you informed about what information we collect, how we use it, and when we disclose it (as required by law). In addition, we will notify you of any material changes to this Privacy Policy by email or by posting a notice on our home page. It is your responsibility to review this Privacy Policy periodically.

Marketing

We may use your personal data to inform you about specific products and offers.

We have access to your personal data to the extent that you share it with us, or that we collect it through the means at our disposal in the course of providing you with services.

We will study your data to understand what you need, what you are interested in, or what you might want. This is how we decide which product, service, or offer might be right for you.

We only use your personal data and send you marketing communications when we have a legitimate interest in doing so. We promise that our activities will never be unfair, wrong or against your interests.

You have the right to contact us at any time and ask us to stop sending you marketing communications. We respect your wishes and will stop using your personal data for direct marketing purposes upon receipt of such notification.

If you have any questions regarding our data protection policy, our general rights and obligations, or our processing of your data, please contact us using the following communication channels:

E-mail: info@areacom.ge

By electronically indicating/acknowledging your agreement to the Terms and Conditions, you confirm that you agree to this Privacy Policy, that the information you provide is accurate and complete. The information is provided voluntarily and you have all the rights and permissions provided by law.

Also, by electronically indicating/acknowledging your agreement to these Terms, you agree that you authorize us and consent to us requesting and receiving information about you, including personal data, from any source, at our sole discretion and within the scope of applicable law, at any time and in any quantity, for the purposes of familiarizing ourselves with, verifying, comparing, analyzing, storing and fulfilling our legal and/or contractual obligation(s).